Need help to remove unwanted, old reviews about your company?
NE Media Solutions Manchester understands that sometimes companies have reviews written from years ago that are affecting business today!
Have you changed your business? Have you improved the service and the customer relation? If the answer is YES, then you are entitled to manage your reputation online and it is in fact ESSENTIAL that you do this.
Before people buy anything online nowadays they consult many review websites in order to check up on companies. Now a level headed person will know that complaints in every company do exist but sometimes, they are a deterrent. It is then the companies responsibility to make sure that the issues are being addressed and the complaints are bing sorted out.
Sometimes it is unavoidable and there will be a bad review online about a company. If the company is taking steps to better their service and can prove this, then we think it is unfair to be judged by a review written years ago that is not relevant anymore.
SO WHAT CAN YOU DO?
There is a solution!
1) Make sure you are improving your service at all times
2) Contact the writer of the bad review and see if you can sort the compliant out.
3) Get some reviews from happy customer and publish them on your site or social media connections.
4) Come and join NE Media Solutions complaints help package where we will help you with the whole process.
Call us today for more info on 0161 286 3214 and don’t let the past haunt you!